Privacy Policy
This privacy policy sets out how Rosemary’s Woolshop uses and protects any information that you provide while you use this website.
Rosemary’s Woolshop is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Rosemary’s Woolshop may change this policy from time to time. You should check back regularly to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- Name
and payment details
- Contact
information including email address
- Demographic
information such as postcode, preferences and interests
- Other
information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information primarily to understand
your needs and to fulfil your order(s). We will specifically use your
information for the following reasons:
- To
process your order and obtain payment
- Internal
record keeping
- We
may use the information to improve our products and services
- We
may periodically send promotional emails about new products, special
offers or other information which we think you may find interesting using
the email address which you have provided
- From
time to time, we may also use your information to contact you for market
research purposes. We may contact you by email, phone, fax or mail. We may
use the information to customise the website according to your interests
Security
We are committed to ensuring that your information
is secure. To prevent unauthorised access or disclosure, we have put in place
suitable physical, electronic and managerial procedures to safeguard and secure
the information we collect from you.
How we use cookies
A cookie is a small file which asks permission to
be placed on your computer's hard drive. Once you agree, the file is added and
the cookie helps analyse web traffic or lets you know when you visit a
particular site. Cookies allow web applications to respond to you as an
individual. The web application can tailor its operations to your needs, likes
and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages
are being used. This helps us analyse data about web page traffic and improve
our website in order to tailor it to customer needs. We only use this
information for statistical analysis purposes and then the data is removed from
the system.
Overall, cookies help us provide you with a better
website, by enabling us to monitor which pages you find useful and which you do
not. A cookie in no way gives us access to your computer or any information
about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most
web browsers automatically accept cookies, but you can usually modify your
browser setting to decline cookies if you prefer. This may prevent you from
taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of
interest. However, once you have used these links to leave our site, you should
note that we do not have any control over that other website. Therefore, we
cannot be responsible for the protection and privacy of any information which
you provide whilst visiting such sites and such sites are not governed by this
privacy statement. You should exercise caution and look at the privacy
statement applicable to the website in question.
Data aggregation, analytics and profile creation
We may analyse your browsing behaviour to draw
inferences and create profiles about your personal preferences and behaviours.
We may then use such information for the purposes described below;
Behavioural advertising and cross platform
targeting
(a) Served by us
We may use your information (including profile
data) to serve you with advertising, which is relevant to you, on our websites
and the websites of third parties.
(b) Served by third parties on our websites
Advertisers or other third parties using our
website may also engage in behavioural advertising and use cookies and web
beacons in the manner described above. We do not control these advertisers or
other parties' use of cookies or web beacons or what they do with the
information they collect.
(c) Served by third parties on third party websites
We may provide your personal information (including
profile data) to third parties who may then use it in combination with personal
information that they have collected from you to serve you with relevant
advertising on third party websites.
Controlling your personal information
You may choose to restrict the collection or use of
your personal information in the following ways:
- Whenever
you are asked to fill in a form on the website, look for the box that you
can click to indicate that you do not want the information to be used by
anybody for direct marketing purposes
- If
you have previously agreed to us using your personal information for
direct marketing purposes, you may change your mind at any time by writing
to or emailing us
We will not sell, distribute or lease your personal
information to third parties unless we have your permission or are required by
law to do so. We may use your personal information to send you promotional
information about third parties which we think you may find interesting if you
tell us that you wish this to happen.
You may request details of personal information
which we hold about you under the Data Protection Act 1998. If you would like a
copy of the information held on you please write to us.
If you believe that any information we are holding
on you is incorrect or incomplete, this can be updated online by logging into
your account. If you are unable to update your information, or, if you would
like us to delete all your information from our systems then please email us at
[email protected]